We know our members are exceptional. Getting to know you and helping you achieve your goals is the best part of what we do here at LMCU. We want to share your experiences and accomplishments! Check out the FAQ's or video below to learn more.
Tell your story
Use the link below to share a time when LMCU came through for you or helped you do something amazing. You and your story may be selected as a feature in one of our upcoming marketing campaigns.
Tell your story
If you're selected, we'll work with you to arrange a photo and video shoot around your schedule. We'll spotlight your story across social media, online, video, and maybe even a billboard or two.
After we review your submission, we will send you an email or call you if you are selected. If you do not hear back from us soon, don’t worry – you may still be selected in the future to have your story featured.
On-location or in-home shoots can take around four to five hours, from setup to teardown. In-studio shoots will typically take two to three hours. We may do one studio shoot, one in-home shoot, or both, depending on your story and how much of your time you’re able to provide us. We are flexible and will work around your schedule to find a time that works for you.
We will respect which areas of your home you are comfortable with us shooting in. We will bring in equipment and lighting, and any furniture we may need to move in order to set up we will put back as it was when we’re done with the shoot.
If it is determined that other members of your family would help to showcase your story, we will ask you if you are comfortable including them in the shoot. We understand and respect your decision and privacy in choosing who participates in the shoot.
We prefer to shoot either in your home or a location near you. However, if it is determined that our Grand Rapids studio is the best place to shoot, you will need to travel there. If you require local travel accommodations, we can work with you to make the necessary arrangements.
We will give you some direction on what to bring with you or have ready for your shoot. We usually ask that that you have a couple different outfits planned, so we have options to work with. We will have a makeup specialist who will take care of makeup, but you are welcome to have your own makeup ready for the shoot if desired.
One of our directors will get in contact with you to hear your story and help you form a general outline of what you’ll be doing and saying during the shoot. There is no need to have something written down or prepare anything specific. We may provide a commercial script on the day of the shoot, but you will not need to memorize the script ahead of time. Rest assured that we will work with you to get you comfortable sharing your story and being in front of the camera, and you will not have to say or do anything you are uncomfortable with.
We will not be able to show you the ads or assets we create before they are published. However, if there is anything you feel uncomfortable with us using, please let us know during the shoot and we will do everything we can to honor that request.
We typically only share either your first name (and your spouse’s first name, if applicable) or your last names (i.e. “The Smiths”) in advertising, without using your full name in any one asset. We also will include the fact that you are an LMCU member. Depending on your story, we may need you to share other details, such as which products and services you use.